Program name: JR Hood Refund Claim Updates — operated by JR Hood, a service of Mindstorm Unlimited LLC, 7780 49th St N, PMB 142, Pinellas Park, FL 33781.
What This Program Is
JR Hood is a HUD-authorized Third Party Tracer that helps homeowners recover unclaimed FHA mortgage insurance refunds. We first contact homeowners by physical mail only. Each letter lists our business phone number, (727) 346-6498. We never send marketing text messages, and we never text anyone who has not first contacted us or asked us to text them.
How You Opt In (every path we use)
- You text us first. If you send a text message to (727) 346-6498 or (727) 220-2177 — for example, in response to the letter you received — we may reply with one-to-one conversational messages about your refund claim.
- You ask us during a phone call. If, during a call with us, you ask to receive information by text (such as a secure e-signature link or a status update), we note your consent in your case log before any message is sent.
- You submit our claim form. The claim form at jrhood.com (reached via your personalized letter) displays this disclosure above the submit button: “By submitting this form, you consent to receive text messages and emails from JR Hood regarding your refund claim, including status updates, signing links, and follow-up reminders. Message frequency varies. Reply STOP to opt out at any time. Msg&Data rates may apply.” Providing a phone number is voluntary and consent is not a condition of any purchase.
What We Send
One-to-one conversational replies, appointment confirmations, secure e-signature links, and case status updates. Message frequency varies with your claim’s activity.
Opting Out & Help
- Reply STOP at any time to opt out. You will receive one final confirmation message and nothing further.
- Reply HELP for help, or call us at (727) 346-6498, or email jacob@jrhood.com.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. See our Privacy Policy and Terms and Conditions.